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Important Dates (GMT +8:00)

  1. Abstract Deadline: 30 September 2019
  2. Full Paper Deadline: 30 September 2019
  3. Camera-ready Paper Deadline: 15 October 2019
  4. Payment Deadline: 15 September 2019

Announcement

CALL FOR PAPERS


TWO Conferences ONE Venue:

The 7th International Conference on Marketing & Retailing (INCOMaR) & 

The 12th Tourism Outlook Conference (TOC)


Conference Theme:

Customer-Centric: Survive and Thrive in Business and Tourism


 
Date:
29 – 31 October 2019

Venue: 
Hotel Novotel  6th of October, Cairo, Egypt


Publication Opportunities (All accepted full papers will be given an option to publish in e-proceedings or journal indexed by MYCITE/SCOPUS)

Journal Indexed by MYCITE (the list will be updated from time to time)
1. Social and Management Research Journal (SMRJ)
2. Journal of Tourism, Hospitality and Culinary Arts (JTHCA)
3. Journal of Emerging Economies and Islamic Research (JEEIR)
4. Advances in Business Research International Journal (ABRIJ)
5. Journal of International Business, Economics and Entrepreneurship (JIBE)


Journal Indexed by SCOPUS (the list will be updated from time to time)
1. Malaysian Journal of Consumer and Family Economics (MAJCAFE)
 2. International Journal of Supply Chain Management (IJSCM)

NOTE: For SCOPUS Journal, all publication is subject to correction from authors based on the comments given by the respective journal reviewer / editorial board before the papers are published.



The 7th INCOMaR 2019 Conference & 12th Tourism Outlook Conference will be jointly organized by the Institute of Business Excellence (IBE) and Faculty of Hotel & Tourism Management, Universiti Teknologi MARA that aims to bring together the academicians, industry players, policymakers and postgraduate students in the area of marketing, retailing, management, tourism and hospitality throughout the region and across the globe.  The two established conferences will be supported by international and local partners namely: Northern Arizona University (NAU), International Geographical Union (IGU), The British University in Egypt (BUE), Masjid Jamek Sultan Abdul Samad, Kuala Lumpur, Islamic Tourism Center, Ministry of Tourism and Culture Malaysia. The theme of the conference is:


“Customer-Centric:  Survive and Thrive in Business and Tourism”

The theme reflects the current headlines in business, not only on consumer products but also within the service sector such as tourism and hospitality, where, being customer-centric is vital to survive and thrive in today's competitive business environment. Today’s increasingly demanding customers want to shop whenever, wherever and however they desire and expect an increasingly seamless experience across channels. A customer-centric company is in the business of making people happy and offers customers a delightful journey that has a significant impact on brand experience and ultimately loyalty. By focusing on every customer touch-points, marketers' strategy revolves around 'markets with the customer at heart.' Businesses that adopted a customer-centric mindset and leveraged on consumer trend, experienced an increase in orders and increased in new customers.

We believe that there should be a platform that bridges the gap between theories and practices, where academic scholars meet the industry players in an impactful intellectual discourse, which this joint conference seeks to accomplish. Thus, against this backdrop, the Institute of Business Excellence and Faculty of Hotel and Tourism Management, UiTM will organize a proactive and interactive learning experience through these two conferences:

The 7th International Conference on Marketing and Retailing (INCOMaR) click here

The 12th Tourism Outlook Conference (TOC) click here

The joint conference is a step bringing practitioner, academics (specifically from Malaysia, Kingdom of Saudi Arabia and within the region) and policymakers together. Without a doubt, they need each other – the academics may be poor financially, but ever willing to share their wealth of knowledge while businesses and policymakers have experiences which will augment the journey to a better future. Together, we can create a superior education quality that enhances business practices and performance in this borderless world.

The joint conference seeks to:

•    provide a global platform for researchers in the fields of management, marketing, retailing, tourism, and hospitality to disseminate and enrich solutions to emerging issues and challenges for these two fields;

•    encourage cross-disciplinary dialogues by integrating different research findings and knowledge from diverse geographical, sectoral and institutional perspectives;

•    engage participants in intellectual discourses where theories and practices are dissected and discussed through the sharing of findings in both applied and basic research studies;

•    encourage academics, practitioners, and students explore and learn new and innovative techniques, specifically in the areas of marketing, retailing, entrepreneurship, tourism, hospitality and customer service;

•    provide an avenue for postgraduate students to strengthen their communication skills and confidence to present their research findings;

•    bring about a global alliance to enhance the quality and strength of the International Conference on Marketing and Retailing (INCOMaR) and Tourism Outlook Conference (TOC). 

 

Registration and Submission

Registration and submission of Full Paper must be done electronically through the online submission system.
•    Click on the "Registration" menu to create ConfBay Account and proceed for conference registration by logging in the system.
•    Click on the "Online Submission" menu to submit your abstract(s) / full paper.

Publication Opportunities (All accepted full papers will be given an option to publish in e-proceedings or journal indexed by MYCITE /SCOPUS) 

Journal Indexed by MYCITE (the list of the journal will be updated from time to time)


1. Social and Management Research Journal (SMRJ)

2. Journal of Tourism, Hospitality and Culinary Arts (JTHCA)

3. Journal of Emerging Economies and Islamic Research (JEEIR)

4. Advances in Business Research International Journal (ABRIJ)

5. Journal of International Business, Economics and Entrepreneurship (JIBE)

 

Journal Indexed by SCOPUS (the list  will be updated from time to time)

1. Malaysian Journal of Consumer and Family Economics (MAJCAFE)

2. Global Journal Al-Thaqafah (GJAT)


NOTE: For SCOPUS Journal, all publication is subject to correction from authors based on the comments given by journal reviewer / editorial board before the papers are published.


These international conferences also offer the opportunity for Muslim participants to perform Umrah after the conference. If interested please click this link:

IBE-UMRAH

(https://ibe.uitm.edu.my/images/Stories/2019/Event/INCOMaR2019/UMRAH-IBE-UITM.pdf)



In Collaboration with:


mi Islam

b) Muamalat dan Kewangan Islam

c) Ekonomi Pembangunan dan Pembangunan Wilayah

d) Ekonomi Monetari, Kewangan dan Perbankan

e) Ekonomi Buruh dan Sumber Manusia

f) Ekonomi Sumber dan Alam Sekitar

g) Ekonomi Antarabangsa dan Perdagangan Antarabangsa

h) Ekonomi Pelancongan

i) Ekonomi Jenayah

j) Ekonomi Kesihatan

k) Ekonomi Pengangkutan

l) Ekonomi Maklumat

m) Isu-isu terkini dalam ekonomidan lain-lain.

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Contact Us

Secretariat of 7th INCOMaR/ 12th TOC
Institute of Business Excellence
Level 4, Akademik 2,
Universiti Teknologi MARA
40450 Shah Alam,
Selangor Malaysia
 
Registration: (Dr Mohd Khirzan Badzli  +603-55444727)
Publication: (Dr Nor Irvoni +603-55211949)

Umrah: (Prof Dr Rosidah Musa +603-55211946)


Fax No: +603-55211941 (Attention to Dr Mohd Khirzan)
Email: incomar7th@gmail.com